Shipping Policy

1. General Information

Our merchandise is fulfilled through a mix of in-house stock and “Print on Demand” items. This policy outlines the different shipping methods and costs for each type of product available through our website and in-person channels.

2. Shipping Options

We offer two main ways to receive your order:

• In-Class Delivery (Free): This is for standard merchandise like uniforms, protective gear, and club-branded items we hold in stock. We place a bulk order once a month to keep costs down. If you select this option, your order will be delivered to you or your child by an instructor during a scheduled class. There are no shipping fees for this option.
• Direct Delivery (Print on Demand Items): Items marked as “Print on Demand” (e.g., t-shirts, hoodies, and custom merchandise) are made specifically for you after your order is placed. These items are shipped directly from our supplier to the address you provide at checkout. A shipping fee will be applied to these orders.

3. Bulk Order Process (In-Class Delivery)

To help our students save on shipping costs, you can place an order with your instructor in class for any standard merchandise. Your order will be added to the club’s monthly bulk order.

• When: The bulk order is placed on the last Friday of each month.
• Cost: No shipping costs are applied to bulk orders.
• Delivery: Your order will be delivered to you in class approximately 7 business days after the bulk order has been placed.

4. Processing and Delivery Times

• In-Class Delivery Orders: These orders are processed the same day the bulk order is placed (the last Friday of each month). Delivery to you in class is then approximately 7 business days later.
• Direct Delivery (Print on Demand) Orders: These orders are fulfilled within 1-4 days. Once they have shipped, delivery usually takes 2-3 business days. Please note these are estimates, and actual times may vary.

5. Shipping Costs

• In-Class Delivery: This service is free of charge.
• Direct Delivery (Print on Demand): Shipping costs are calculated at checkout based on the size and weight of your order and your delivery address.

6. Order Tracking

• In-Class Delivery: No tracking is available for these orders. Your instructor will let you know when your order is ready for collection in class.
• Direct Delivery (Print on Demand): Once your order has shipped, you will receive a tracking number via email. You can use this to track your package on the courier’s website.

7. International Shipping

At this time, we only ship within the United Kingdom.

8. Lost or Damaged Packages

If your order arrives damaged, or if you believe it is lost in transit, please contact us immediately at hello@unityma.co.uk with your order number. We will work with you to resolve the issue as quickly as possible.

9. Contact Us

If you have any questions about your order or our shipping policy, please don’t hesitate to contact us at hello@unityma.co.uk or speak with an instructor in class.